You may have experimented with hard-coded decision tree (branching) simulations with as many as 50 nodes or branches. In even the most robust designs, the learner's imagination quickly outpaces the number of branches. Now imagine a series of eSimulations that combine voice recognition, a gaming engine perfected through projects with the U.S. Military and as many as 2,000 branches. Learners practice applying influencing skills in unique situations for hours.
The Supportive Selling Skills model was developed based on research on successful sales and on the much greater volume of research on influencing others. This easily adapted sales model, combined with the most effective interpersonal skills-building technology ever designed, produced an unrivaled sales skills training system now available for delivery via ILT, VILT and as online performance support.
The Performance Coaching Skills model was developed in partnership with researchers at Maryland’s Robert H. Smith School of Business. This easily adapted coaching process, combined with the most effective interpersonal skills-building technology ever designed, produced an unrivaled coaching skills training system now available for delivery via ILT, VILT and as online performance support.
Dale Olsen’s latest book details a break-through sales model that gives your organization a significant competitive advantage by combining consultative sales and motivational interviewing techniques.
We can build a cost-effective custom solution for organizations with 150 or more learners. Explore our myriad custom capabilities, and learn how we use storytelling and gamification to enhance our classroom, virtual classroom and mobile-accessible designs. Click each icon to learn more.
Research has proven that interpersonal skills cannot be developed through traditional learning formats like lecture. To develop these skills practice and feedback are essential. Influencing skills like sales and coaching are particularly challenging to develop because of two barriers. First, it is difficult to provide sufficient practice and effective feedback, and second, the learner must not only develop a new skill, but change habits developed over a lifetime.
Dr. Dale Olsen first recognized these barriers in 1997, when the FBI asked him to develop technology to help train new FBI agents in investigative interviewing techniques. The resulting training system used a new simulation technology called PeopleSim™ and set a new standard in building and honing influencing behaviors. The success of the new FBI training system led to the development of dozens of other PeopleSim™ training systems for every branch of the military including the Office of the Secretary of Defense, the DEA, Intelligence Community, and National Institutes of Health.
Independent scientific research studies by major universities including Yale University, the University of Wisconsin and Northwestern University have shown that PeopleSim™ technology is extremely effective at developing interpersonal skills.
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